Frequently Asked Questions

Answers to Common Questions About Our Services

General

What areas does Compass Exteriors serve?

We serve 85+ communities across Southern New Hampshire, Northern Massachusetts, and Southern Maine. Our headquarters is in Stratham, NH, and we regularly work throughout the Seacoast, Greater Manchester, Merrimack Valley, and Rockingham County regions. View our full service area map.

Is Compass Exteriors licensed and insured?

Yes. Compass Exteriors is fully licensed and insured in New Hampshire. We carry general liability insurance and workers’ compensation coverage for all employees, protecting you and your property during every project.

What certifications does Compass Exteriors have?

We are an Owens Corning Preferred Contractor, VELUX Certified Installer, BBB A+ Accredited, and Google Guaranteed. These certifications demonstrate our commitment to quality installation and business practices. Learn more about us.

Do you offer free estimates?

Absolutely! Every project starts with a free, no-obligation on-the-roof inspection and detailed written estimate. We never charge for consultations or quotes. Call 603-219-1523 or request your estimate online.

What is your workmanship warranty?

We offer a 10-year workmanship warranty on all labor, in addition to manufacturer warranties that can extend up to 50 years on Owens Corning roofing systems. This dual-layer protection gives you peace of mind that’s unmatched in the industry.

Roofing

How much does a new roof cost in New Hampshire?

The cost of a new roof in New Hampshire varies based on size, pitch, material, and complexity. Most residential asphalt shingle roofs range from $8,000 to $25,000+. Standing seam metal roofing costs more upfront but lasts 50+ years. We provide detailed, transparent quotes so you know exactly what you’re paying for. Get your free estimate.

How long does a roof replacement take?

Most residential roof replacements are completed in 1–3 days depending on the size and complexity of the project. We schedule around weather to ensure optimal installation conditions and keep you informed of the timeline throughout.

What roofing materials do you recommend for New England weather?

For most New Hampshire homes, we recommend Owens Corning Duration or TruDefinition shingles for their durability in freeze-thaw cycles and ice dam resistance. For coastal properties or those seeking maximum longevity, standing seam metal roofing is an excellent choice. For flat roofs, EPDM rubber is the proven solution.

How do I know if I need a roof repair or full replacement?

Not every issue requires a full replacement. During our free inspection, we assess your roof’s overall condition, age, and the extent of damage. If a targeted repair can solve the problem, we’ll tell you honestly. We never push a full replacement when a repair is the right answer. Schedule your free inspection.

What is an Owens Corning Preferred Contractor?

An Owens Corning Preferred Contractor has met rigorous standards for installation quality, business practices, and customer satisfaction. This certification allows us to offer enhanced warranty coverage including the Total Protection Roofing System with up to 50 years of non-prorated coverage. Learn more about our roofing services.

Siding

How much does vinyl siding cost?

Vinyl siding costs depend on the size of your home, the product line chosen, and the complexity of the installation. CertainTeed offers product lines at different price points — from MainStreet for great value to Cedar Impressions for premium shake-style aesthetics. We provide detailed, line-item estimates with no hidden fees.

What brands of siding do you install?

We install CertainTeed vinyl siding — one of the most trusted names in the industry. Their product lines include Cedar Impressions (shake-style), Monogram (heavy-gauge clapboard), and MainStreet (reliable value). Learn more about our siding services.

How long does siding installation take?

A full siding replacement typically takes 1–2 weeks depending on the size of the home and the scope of work. This includes tear-off, sheathing inspection and repair, and installation of new siding, trim, and accessories.

Commercial

Do you do commercial roofing?

Yes! We offer commercial asphalt shingle roofing for apartments, condos, and churches, commercial low-slope EPDM systems for flat-roof buildings, and roof coating systems to extend the life of aging commercial roofs.

What types of commercial roofs do you work on?

We work on apartment complexes, condo communities, churches, retail buildings, office buildings, and industrial facilities. Our team handles both steep-slope (shingle) and low-slope (EPDM/coating) commercial roofing systems.

Process & Financing

What does the roofing process look like from start to finish?

Step 1: Free on-the-roof inspection with photo & video documentation. Step 2: Detailed, line-item proposal. Step 3: Material selection with in-home samples. Step 4: Professional installation following manufacturer specs. Step 5: Final walkthrough & cleanup. See our full process.

Do you handle insurance claims?

Yes. If your roof has storm damage, we work with your insurance company to ensure proper documentation and fair coverage. Our detailed photo and video inspections make the claims process smoother for everyone.

Do you offer financing?

Yes, we offer flexible financing options to make your exterior project affordable. Ask about our financing programs when you request your free estimate or call 603-219-1523.

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