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Privacy Policy

Effective Date: April 20, 2026

Introduction

Compass Exteriors (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at compass-exteriors.com, submit a form, or communicate with us via phone, email, or text message.

Information We Collect

Information You Provide

When you fill out a form, request an estimate, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number (including mobile number)
  • Property address
  • Details about your project or inquiry

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address and approximate geographic location
  • Browser type and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers

We use Google Analytics, Google Tag Manager, and similar tools to collect and analyze this data for the purpose of improving our website and marketing efforts.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and estimate requests
  • Schedule and manage appointments
  • Send text messages (SMS) related to your inquiry, appointment, or project
  • Communicate project updates and follow-up information
  • Improve our website, services, and customer experience
  • Analyze website traffic and marketing campaign performance
  • Comply with legal obligations

SMS/Text Messaging

If you provide your mobile phone number through our website or other communications, you may receive text messages from Compass Exteriors. These messages may include appointment confirmations, responses to inquiries, project updates, and follow-up communications.

  • Message frequency varies based on your interaction with us
  • Message and data rates may apply depending on your carrier and plan
  • You can opt out at any time by replying STOP to any text message
  • Reply HELP for assistance
  • We will not share your phone number with third parties for their marketing purposes
  • Consent to receive texts is not required as a condition of purchasing services

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers: Trusted third-party tools and platforms that help us operate our business (e.g., CRM software, email services, analytics providers, text messaging platforms). These providers are contractually obligated to protect your information.
  • Legal requirements: When required by law, regulation, or legal process, or to protect the rights, safety, or property of Compass Exteriors or others.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and support our marketing efforts. These may include:

  • Google Analytics cookies
  • Google Ads conversion tracking and remarketing tags
  • Microsoft Advertising UET tags

You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of certain data processing activities

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

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